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Privacy Policy

Last updated: January 2025

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, property address, and details about your garden care needs when you:

• Fill out our contact form or request a garden assessment
• Schedule garden care services
• Communicate with us via email or phone
• Subscribe to our garden care newsletter

Usage Information: We automatically collect information about your interaction with our website, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

• Provide and improve our garden care services
• Respond to your inquiries and schedule assessments
• Send you updates about our services and seasonal garden care tips
• Process payments and manage service agreements
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted contractors who assist in providing garden care services
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfer: In connection with a merger, sale, or transfer of our business

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (Canadian Privacy Law)

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• File a complaint with the Office of the Privacy Commissioner of Canada

Cookies and Tracking

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect website functionality. See our Cookie Policy for more details.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Garden service records are typically kept for 7 years for business and tax purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.